3 Ways Your Help Desk Technicians Can Increase Customer Satisfaction in the Age of COVID

The Covid-19 pandemic has posed significant challenges for firms, and nowhere is this more true than when it comes to help desks. Even the most efficient helpdesk systems have struggled to deal with a huge spike in requests for remote support, and have been inundated with new types of requests that...

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by Web Desk via Digital Information World

ByteDance is valued $250 billion, a value that beats CocaCola and Twitter and is planning to go Public soon

bByteDance is a multinational internet technology company based in Beijing, China but is legally domiciled in the Cayman Islands. The company was founded by Zhang Yiming is 2012 and is operating range of content platforms that educate, entertain and inspire people of different languages and culture...

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by Arooj Ahmed via Digital Information World

YouTube Working on Three New Features That Will Possibly Launch in A Few Weeks

YouTube is one the most used video search engine when it comes to video watching and such a large user growth and usage motivates the company to make necessary changes used to improve the application and make the space as user friendly as it can get. The company keeping this in mind has introduced...

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by Arooj Ahmed via Digital Information World

The new slow down comments option added by Facebook can make you wait 5 minutes before adding a new comment in groups

Facebook is famous for being one of the largest platform to host online debates in the comments section present under any uploaded post but now it has finally decided to blow out this fire by trying to make the arguments more cultured by introducing the “slow down comments” option in groups. This...

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by Arooj Ahmed via Digital Information World

A New Survey Shows Better Online Sales Post COVID-19 Pandemic

According to a new survey by Skynova, that highlights the recent insight about the digital shift in businesses, more than 1000 people who are currently doing jobs in the United States during the COVID-19 pandemic took the the part. Let’s take a look at some of the statistics regarding sales,...

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by Arooj Ahmed via Digital Information World

How behavior of people from different generations are impacted by smartphones

There is no denying in the fact that smartphones play an integral part in each one of our lives. Whether that is for a 9 year old kid or even a 60 year old person. We all have become fully dependent on our phones for every little thing. Around us, we have people that belong to one of the four...

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by Arooj Ahmed via Digital Information World

Google FLoC is ready to replace and take over the Third party cookies in Chrome once and for all

Google is all set to leave the Third party cookie behind as the initial test of Federated Learning of Cohorts commonly known as FLoC has gone live in selected regions for limited users only. This new FLoC technology will revolutionize how the advertising companies including Google itself tracks...

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by Arooj Ahmed via Digital Information World