Sunday, May 29, 2016

How Remote Teams Can Create a Culture of Accountability

Two young people, man and woman, looking at a tablet

Every contractor or employee needs to be accountable for their responsibilities. It’s common courtesy to let everybody in your team (or boss, if you don’t work with the actual team) know what you’re doing and how you’re spending your time. In other words, your team needs to know that you’re still creating value in your role, and when working remotely, this is even more crucial.

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It may sound like you’re constantly on trial, but there are many benefits to creating a culture of accountability, most of which revolve around maintaining a highly energetic team workflow. If you don’t work remotely but you’d like to, suggesting to your boss how’d you’d remain accountable despite not working from the office could the deciding factor. Here are four tips to keep in mind.

1. Be Available

Being available is about more than simply being able to respond to emails around the clock. People need to know that you’re around and able to help them out — if you’re not sending out the right message, teammates will feel as if they can’t approach you, and maybe even start to wonder if you’re even at your desk.

Doubt as to whether a remote employee works harder than an in-house employee is one of the biggest reasons employers are hesitant to hire location-independent employees, so being (seemingly) unavailable is a quick way to upset your boss.

2. Use a Core Messaging App

Many teams are now using Slack for communication because of its huge list of integrations. You can still remain online while setting up a Do Not Disturb schedule, letting your team know when is a suitable time to talk to you about about non-urgent matters. If you track tasks using apps like Wunderlist (or something more complex like JIRA) you can manage those from within Slack in the context of the conversation — collaboration and communication rolled into one.

Quick tip: you can mention “@channel” to notify everybody at once of when you’re available or unavailable for discussion.

3. Share Your To-Do List

Most teams (not only remote teams) choose to use a task management app like JIRA, Basecamp or Trello. You’re most likely doing that already and that’s awesome, but it’s important to remember that managing your tasks benefits the entire team, as well as you. Often enough somebody else’s task depends on how far along you are with yours.

Not only can team members better understand your schedule for the day, but should they have some time on their hands they can help you out with your tasks (or vice-versa). After all, that’s why they’re called team mates! Your boss will have confirmation that you’re fulfilling tasks, and helping others with theirs.

Smaller teams could benefit from something a little less complex, such as Todoist or Wunderlist. If like to have your own private to-do list, these are more than suitable for that. Better yet, all of the apps mentioned here conveniently integrate with Slack!

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by Daniel Schwarz via SitePoint

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