Most professionals working in roles that are focused on online search are having an important say on how they feel AI can impact their search results.
The news comes to us thanks to a recently conducted survey by Lucidworks that proved search practitioners’ points of view on the topic. Moreover, this report had to do with data from 100 people who worked in the sector related to online search. This entails engineers, experts in the digital commerce field, and data scientists as well.
A staggering 52% of the majority claim AI will be a point worth noticing and a very important endeavor for the future in terms of setting out the right search results. Meanwhile, 36% feel it’s going to be very important.
On the other hand, 40% of those surveyed felt delivering the right search results would need a lot more effort in terms of the future as this is just the start. But then 32% held the opinion that less effort would be required, and 28% mentioned how it would need the same types of effort.
36% of search experts quoted the collection of signal data of a great quality to be the most integral factor for conducting the right search results. Meanwhile, 34% cited data analysis and 30% quoted taking on the right actions using this kind of information.
People participating in the study added how taking the right decision including ranking, precision, and recall from search-based data was another factor that must be considered for obvious reasons.
Remember, getting the most effective results from search relevance may sound easy but it requires a lot of effort, experts revealed.
Read next: A Closer Look At How Cutting-Edge Generative AI Technology Is Altering The Marketing Landscape
by Dr. Hura Anwar via Digital Information World
"Mr Branding" is a blog based on RSS for everything related to website branding and website design, it collects its posts from many sites in order to facilitate the updating to the latest technology.
To suggest any source, please contact me: Taha.baba@consultant.com
Thursday, May 4, 2023
Twitter Puts New Visual Display To The Test As It Restores Free API Access To Emergency Services Among Other Changes
Twitter is testing out a new range of visual elements including a user profile video tab as the company shifts focus to reshaping user experience under the leadership of Elon Musk.
The tech billionaire noted how video needs to be very specific in terms of enhancements and that entails different options for monetization for its line of creators.
He feels the app has what it takes to compete with the likes of YouTube and that offers the best direct connections while ensuring greater revenue sharing thanks to ads. But the catch is that it really does need to work.
For starters, the platform is exploring different means to present media content across user profiles and that may assist in bettering the whole video experience. As could be seen in examples put out by Twitter designers, the app is on the move to enhance the display across user profiles so it sets out a new Instagram-like grid that makes the whole experience so much more engaging.
This event gives rise to a video tab idea that Musk claims are going to be coming soon. In the same way, he is putting out new in-app tabs for such content like the streams of videos seen across the TikTok app. This way, users can scroll through with ease and put out the best videos in real time. And while the app did explore that in the past, this is more innovative.
Then in 2021, we saw the company put out a new trial for full-screen feeds across its Explore tab. This set out greater emphasis on videos.
The firm shelved such experiments, right before we saw tech billionaires take over but there was a clear renewed focus across videos. It was seen making a huge comeback and we have seen Musk roll out old concepts with the aim of bettering user engagement.
This went on to feature another test that the app was on the lookout to launch including pictures having long tweets. This can be increased by 10,000 characters.
As can be witnessed through another example, the subscribers for this Twitter Blue can now add images across bigger tweets so they would seem similar to blog posts. Similarly, it would be like the app’s long-form option that had been shelved in the past.
H/T: Jane Manchun Wong
The next main focus of the app appears to be monetization of long content which the company did by relaunching its option for subscriptions. Moreover, the app referred to it as Super Follows and it’s now looking at it to get more subscribers that would enhance their monetization based on their following.
As a part of this new format, it covers the expenses linked to the company’s staff who ended up offering subscriptions to the app’s creators and would assist in creating the right hype. Similarly, it’s considering new counts for subscribers that put different content on display and better engage the audience.
Furthermore, Elon Musk is finally going back on his own terms of removing free API access for emergency services that helped in providing alerts linked to weather, emergency services, as well as alerts for traffic.
The app was seen charging for this API so firms and government-owned groups would now have to pay a hefty cost that started at a whopping $42,000 a month. And as you can imagine, many were willing to opt-out.
Last but not least, thanks to a leading social media expert, Jane Manchun Wong, we’re hearing about the Twitter app including more images toward the middle section of long-form tweets. Therefore, don’t be surprised to see blog-styled posts pop up on feeds from now on.
Read next: Social Media Referrals for News Sites Are at an All Time Low
by Dr. Hura Anwar via Digital Information World
The tech billionaire noted how video needs to be very specific in terms of enhancements and that entails different options for monetization for its line of creators.
He feels the app has what it takes to compete with the likes of YouTube and that offers the best direct connections while ensuring greater revenue sharing thanks to ads. But the catch is that it really does need to work.
For starters, the platform is exploring different means to present media content across user profiles and that may assist in bettering the whole video experience. As could be seen in examples put out by Twitter designers, the app is on the move to enhance the display across user profiles so it sets out a new Instagram-like grid that makes the whole experience so much more engaging.
This event gives rise to a video tab idea that Musk claims are going to be coming soon. In the same way, he is putting out new in-app tabs for such content like the streams of videos seen across the TikTok app. This way, users can scroll through with ease and put out the best videos in real time. And while the app did explore that in the past, this is more innovative.
Then in 2021, we saw the company put out a new trial for full-screen feeds across its Explore tab. This set out greater emphasis on videos.
The firm shelved such experiments, right before we saw tech billionaires take over but there was a clear renewed focus across videos. It was seen making a huge comeback and we have seen Musk roll out old concepts with the aim of bettering user engagement.
This went on to feature another test that the app was on the lookout to launch including pictures having long tweets. This can be increased by 10,000 characters.
As can be witnessed through another example, the subscribers for this Twitter Blue can now add images across bigger tweets so they would seem similar to blog posts. Similarly, it would be like the app’s long-form option that had been shelved in the past.
H/T: Jane Manchun Wong
The next main focus of the app appears to be monetization of long content which the company did by relaunching its option for subscriptions. Moreover, the app referred to it as Super Follows and it’s now looking at it to get more subscribers that would enhance their monetization based on their following.
As a part of this new format, it covers the expenses linked to the company’s staff who ended up offering subscriptions to the app’s creators and would assist in creating the right hype. Similarly, it’s considering new counts for subscribers that put different content on display and better engage the audience.
Furthermore, Elon Musk is finally going back on his own terms of removing free API access for emergency services that helped in providing alerts linked to weather, emergency services, as well as alerts for traffic.
The app was seen charging for this API so firms and government-owned groups would now have to pay a hefty cost that started at a whopping $42,000 a month. And as you can imagine, many were willing to opt-out.
Last but not least, thanks to a leading social media expert, Jane Manchun Wong, we’re hearing about the Twitter app including more images toward the middle section of long-form tweets. Therefore, don’t be surprised to see blog-styled posts pop up on feeds from now on.
Read next: Social Media Referrals for News Sites Are at an All Time Low
by Dr. Hura Anwar via Digital Information World
Two new updates are on the way for desktop and WhatsApp business users
WhatsApp’s developers have been actively working on new updates for its users. According to WBI, the platform is now working on two more updates, one for the Android OS and the other for Windows users.
Starting off with the Windows version, soon, users will be able to play voice notes outside of their conversations. While it may not be something new for Android or iOS users, soon Windows users will be joining them.
The feature is aimed at providing a better experience by allowing the audience to multitask while listening to long voice notes. Users can continue conversations with others while listening to a voice message. As a result, they won’t be bound to stay in one conversation as long as the message is playing.
The testing version has been rolled out to some of the users, and soon it will be available globally.
Moving on to the second upcoming feature, Campaign Messages, which will be released on the business variant of WhatsApp, The feature is aimed at creating interaction between small businesses and their respected audience through campaigns.
Based on the picture posted on the WBI blog post, it can be seen that businesses will be allowed to generate messages for any of the respected campaigns for brand promotion. It will save the time of the account handler, who initially would have to send such campaign messages individually, but with this feature under development, they will be able to share them simultaneously with multiple clients. However, it is believed that it may not be available to all and will be offered via a paid service.
It is still in the early stages, and the pilot version is yes to be shared, but it will be available at any time. The officials have not shared any insight on the feature; hence, no information is currently available about how the feature is exactly going to work. In order to test it, business owners would have to wait some time so they could finally get their hands on it and see for themselves.
Read next: The Surprising Impact Of Technology And Social Media On Gen Z Mental Health Unveiled
by Arooj Ahmed via Digital Information World
Starting off with the Windows version, soon, users will be able to play voice notes outside of their conversations. While it may not be something new for Android or iOS users, soon Windows users will be joining them.
The feature is aimed at providing a better experience by allowing the audience to multitask while listening to long voice notes. Users can continue conversations with others while listening to a voice message. As a result, they won’t be bound to stay in one conversation as long as the message is playing.
The testing version has been rolled out to some of the users, and soon it will be available globally.
Moving on to the second upcoming feature, Campaign Messages, which will be released on the business variant of WhatsApp, The feature is aimed at creating interaction between small businesses and their respected audience through campaigns.
Based on the picture posted on the WBI blog post, it can be seen that businesses will be allowed to generate messages for any of the respected campaigns for brand promotion. It will save the time of the account handler, who initially would have to send such campaign messages individually, but with this feature under development, they will be able to share them simultaneously with multiple clients. However, it is believed that it may not be available to all and will be offered via a paid service.
It is still in the early stages, and the pilot version is yes to be shared, but it will be available at any time. The officials have not shared any insight on the feature; hence, no information is currently available about how the feature is exactly going to work. In order to test it, business owners would have to wait some time so they could finally get their hands on it and see for themselves.
Read next: The Surprising Impact Of Technology And Social Media On Gen Z Mental Health Unveiled
by Arooj Ahmed via Digital Information World
How EdrawMax Boosts Efficiency with Diagrams
The most crucial step to take towards improving efficiency in any given environment is to work towards visualizing as much information as possible. This can help to modify the step by step process that will take the product to the finish line, but it can also be an exceptionally time consuming aspect of the entire endeavor. Diagrams like floor plans can be especially important in the field of architecture, but flow charts and other visual cues serve a further role in making data easier to digest.
Companies like WonderShare, with its proprietary Wondershare EdrawMax software are seeking to smooth out work processes pertaining to diagram creation. This program brings several features that can come in handy during such processes, with the first one being its Visualization engine.
Firstly, there are around 280 diagram types that this software brings to the table. Modifying these diagrams to make them more accurately reflect your design goals is easy thanks to the handy drag and drop feature which makes the user interface easier than ever before.
EdrawMax can also aid professionals in obtaining the seed that their idea can grow from. With over 1500 templates on offer, not to mention over 26,000 unique symbols that can spice up your charts and diagrams, this software is uniquely innovative. Sourced from an entire community of Edrawers, the template bank is continuously upgraded to ensure that there is never a shortage of new and unique ways to visualize information in the form of a diagram.
This community can be relied upon to provide some direction, and collaboration is made far easier by the abundance of file formats that the designs can be shared in. There is also some truly impressive security on offer here, with enterprise grade SSL encryption ensuring that no one would be able to see your designs unless they have your express permission.
Another EdrawMax software feature that might prove useful is its flow chart creator. It can outline best practices which employees might not have the time to figure out on their own. Workers in the middle of a busy day need to map out contingencies in simple flowcharts, since this can help them keep their productivity at the highest possible level.
With this software, teams can add notes as you collaborate on a flow chart. What’s more, around 25 different color combinations are already available so that you don’t have to waste time thinking about such things. These combinations were created by trained designers, so any one of them can make your diagrams come alive.
Apart from the drag and drop interface, Wondershare EdrawMax also offers compatibility with Visio files. This helps to finish off your projects with EdrawMax so that you can use its countless features to take the chart to the next level.
It’s not just corporate employees that can benefit from EdrawMax either. College students who are struggling to come to terms with academic pressures can use this software to create visual elements that can help them to remember information that might come up in an exam.
Even something as simple as creating a cleaning schedule from your home can become intuitive and instantaneous with EdrawMax, since it will simply be a matter of picking a template, filling in your information and following the process you have outlined. The diversity of use cases is hard to ignore here, since few if any other programs can come close to the level of versatility that EdrawMax provides.
If you need an example of how EdrawMax can prove useful in your day to day activities, just take a look at the handy decision tree it can help you create.
It’s clear to see how EdrawMax can map out reaction plans for every contingency that might come up. This can greatly help reduce disruptions to the workflow, since employees can just check the decision tree to see if they’re following the right steps. It won’t be long before this decision tree is internalized by employees, thereby allowing them to go from step to step intuitively rather than having to rely on the decision tree each and every time.
Furthermore, EdrawMax can help draft work schedules both for your employees as well as for yourself! Now, this isn’t the only software that’s usable in this context. Anything from Excel to Word can create a rudimentary work schedule, but EdrawMax has the added advantage of visual flair.
Boring work schedules are liable to make your eyes glaze over while you are reading them. EdrawMax has so many templates and customization options can make your schedule visually appealing, thereby increasing the likelihood that you would stick to the schedule in question.
In case you need to extract your decision tree, work schedule or really anything else that EdrawMax can have a hand in helping you visualize, you can export the data in a wide range of file formats. That makes the data accessible in other programs that you might want to modify it on, and it helps to ensure that everyone that needs to access the data would get the chance even if they don’t have EdrawMax installed.
Of course, EdrawMax is compatible with virtually every major smartphone OS out there, which means there is no excuse to avoid making the switch. Both iOS and Android users can now avail its multitude of features, such as the EdrawMax Full Toolkit.
This toolkit includes floor plan designers, brainstorming visualizers, systems diagrams for electrical engineering and much more. Use EdrawMax today to come up with an assortment of visual elements that can improve productivity by leaps and bounds!
by Zia Muhammad via Digital Information World
Companies like WonderShare, with its proprietary Wondershare EdrawMax software are seeking to smooth out work processes pertaining to diagram creation. This program brings several features that can come in handy during such processes, with the first one being its Visualization engine.
Firstly, there are around 280 diagram types that this software brings to the table. Modifying these diagrams to make them more accurately reflect your design goals is easy thanks to the handy drag and drop feature which makes the user interface easier than ever before.
EdrawMax can also aid professionals in obtaining the seed that their idea can grow from. With over 1500 templates on offer, not to mention over 26,000 unique symbols that can spice up your charts and diagrams, this software is uniquely innovative. Sourced from an entire community of Edrawers, the template bank is continuously upgraded to ensure that there is never a shortage of new and unique ways to visualize information in the form of a diagram.
This community can be relied upon to provide some direction, and collaboration is made far easier by the abundance of file formats that the designs can be shared in. There is also some truly impressive security on offer here, with enterprise grade SSL encryption ensuring that no one would be able to see your designs unless they have your express permission.
Another EdrawMax software feature that might prove useful is its flow chart creator. It can outline best practices which employees might not have the time to figure out on their own. Workers in the middle of a busy day need to map out contingencies in simple flowcharts, since this can help them keep their productivity at the highest possible level.
With this software, teams can add notes as you collaborate on a flow chart. What’s more, around 25 different color combinations are already available so that you don’t have to waste time thinking about such things. These combinations were created by trained designers, so any one of them can make your diagrams come alive.
Apart from the drag and drop interface, Wondershare EdrawMax also offers compatibility with Visio files. This helps to finish off your projects with EdrawMax so that you can use its countless features to take the chart to the next level.
It’s not just corporate employees that can benefit from EdrawMax either. College students who are struggling to come to terms with academic pressures can use this software to create visual elements that can help them to remember information that might come up in an exam.
Even something as simple as creating a cleaning schedule from your home can become intuitive and instantaneous with EdrawMax, since it will simply be a matter of picking a template, filling in your information and following the process you have outlined. The diversity of use cases is hard to ignore here, since few if any other programs can come close to the level of versatility that EdrawMax provides.
If you need an example of how EdrawMax can prove useful in your day to day activities, just take a look at the handy decision tree it can help you create.
It’s clear to see how EdrawMax can map out reaction plans for every contingency that might come up. This can greatly help reduce disruptions to the workflow, since employees can just check the decision tree to see if they’re following the right steps. It won’t be long before this decision tree is internalized by employees, thereby allowing them to go from step to step intuitively rather than having to rely on the decision tree each and every time.
Furthermore, EdrawMax can help draft work schedules both for your employees as well as for yourself! Now, this isn’t the only software that’s usable in this context. Anything from Excel to Word can create a rudimentary work schedule, but EdrawMax has the added advantage of visual flair.
Boring work schedules are liable to make your eyes glaze over while you are reading them. EdrawMax has so many templates and customization options can make your schedule visually appealing, thereby increasing the likelihood that you would stick to the schedule in question.
In case you need to extract your decision tree, work schedule or really anything else that EdrawMax can have a hand in helping you visualize, you can export the data in a wide range of file formats. That makes the data accessible in other programs that you might want to modify it on, and it helps to ensure that everyone that needs to access the data would get the chance even if they don’t have EdrawMax installed.
Of course, EdrawMax is compatible with virtually every major smartphone OS out there, which means there is no excuse to avoid making the switch. Both iOS and Android users can now avail its multitude of features, such as the EdrawMax Full Toolkit.
This toolkit includes floor plan designers, brainstorming visualizers, systems diagrams for electrical engineering and much more. Use EdrawMax today to come up with an assortment of visual elements that can improve productivity by leaps and bounds!
by Zia Muhammad via Digital Information World
Microsoft Plans To Offer Privacy-Focused Versions Of ChatGPT To Leading Businesses
Software giant Microsoft says it has full plans to set out a new privacy-focused variant for the ever-so-trending ChatGPT tool.
This would be available for those institutions expressing concerns about data leaks and issues linked to regulatory compliance as per a recent report from The Information. Common enterprises that might be interested include healthcare-providing firms, banks, and other large-scale institutions.
The product may be outlined as early as the end of this quarter and it would be running ChatGPT across more dedicated servers that separate from those utilized by other firms or people using such a variant of ChatGPT that the company is adding into its Edge browser and other Windows products.
The main benefit is keeping sensitive data away from training purposes of these ChatGPT language models. Similarly, it can limit the number of unexpected data-leaking episodes arising. Remember, you certainly don’t want the model to reveal one company’s road up to another fellow arch-rival in the industry, solely because they both use the same tool.
But the only catch here is how such isolated versions of the ChatGPT might cost a little more to run and utilize. Moreover, the report claims that there are some private instances that may cost nearly 10 times as much when people pay to use the regular variant. So yes, pricing is going to be steep so we must warn you beforehand.
OpenAI is reportedly planning a new product that is all set to come out in the next few months. Moreover, such a subscription means input will not get fed into the model by the firm’s own clients and workers via a default action.
See, the huge difference here is linked to the fact that the offer by Microsoft would make use of the firm’s Azure platform at its backend instead of competing rivals like Amazon’s Web Services.
Microsoft would be having full rights to resell the products owned by OpenAI under its multi-billion dollar agreement, thanks to its massive investment in the firm.
And that in turn would allow both firms to compete for the same target audience too.
A report by Bloomberg mentioned how Samsung has restricted its workforce from making use of AI tools like ChatGPT after a major data leak occurred. So as you can see, the concerns are plenty regarding connections that are not private or secure. And that’s exactly where such a product would be so useful.
Read next: LinkedIn Continues With Its Steady Path To Success As App Reaches 930 Million Members With Strong Engagement
by Dr. Hura Anwar via Digital Information World
This would be available for those institutions expressing concerns about data leaks and issues linked to regulatory compliance as per a recent report from The Information. Common enterprises that might be interested include healthcare-providing firms, banks, and other large-scale institutions.
The product may be outlined as early as the end of this quarter and it would be running ChatGPT across more dedicated servers that separate from those utilized by other firms or people using such a variant of ChatGPT that the company is adding into its Edge browser and other Windows products.
The main benefit is keeping sensitive data away from training purposes of these ChatGPT language models. Similarly, it can limit the number of unexpected data-leaking episodes arising. Remember, you certainly don’t want the model to reveal one company’s road up to another fellow arch-rival in the industry, solely because they both use the same tool.
But the only catch here is how such isolated versions of the ChatGPT might cost a little more to run and utilize. Moreover, the report claims that there are some private instances that may cost nearly 10 times as much when people pay to use the regular variant. So yes, pricing is going to be steep so we must warn you beforehand.
OpenAI is reportedly planning a new product that is all set to come out in the next few months. Moreover, such a subscription means input will not get fed into the model by the firm’s own clients and workers via a default action.
See, the huge difference here is linked to the fact that the offer by Microsoft would make use of the firm’s Azure platform at its backend instead of competing rivals like Amazon’s Web Services.
Microsoft would be having full rights to resell the products owned by OpenAI under its multi-billion dollar agreement, thanks to its massive investment in the firm.
And that in turn would allow both firms to compete for the same target audience too.
A report by Bloomberg mentioned how Samsung has restricted its workforce from making use of AI tools like ChatGPT after a major data leak occurred. So as you can see, the concerns are plenty regarding connections that are not private or secure. And that’s exactly where such a product would be so useful.
Read next: LinkedIn Continues With Its Steady Path To Success As App Reaches 930 Million Members With Strong Engagement
by Dr. Hura Anwar via Digital Information World
4 Major 2023 Trends in Business Communications to Help You Stay Ahead of the Curve
Efficient communications are an essential foundation of business success. Whether internal communications with your team or external ones with partners and customers: Both have the potential to make or break your company.
Yet business communications are constantly changing. Every year, there are new developments businesses need to adopt to stay competitive.
Here are four major trends to integrate in your business communications to help you stay ahead of the curve.
Illustration: Macrovector/Freepik
Centralized, universally accessible, and secure, cloud-based communications are the new gold standard. Not only do they allow your team to keep up with your business calls, emails, chats, and messages wherever they are. They also provide high-level cybersecurity protection for all your important customer data.
Plus, cloud-based communications are available for all shapes and sizes of companies, no matter if you need a corporate-grade omnichannel platform or a virtual small business phone service.
But many business communication tools already integrate solid AI functionalities to facilitate exchanges and routine tasks.
Automatic transcription of calls and voice messages. Chatbots. Automatic call routing via voice recognition. Instant sentiment analysis to help agents navigate customer conversations.
All these tools can help streamline your processes and make your business communications more efficient.
How often did you sit in Zoom meetings bemoaning the fact that this could have been an email, and lamenting the time you were losing? Those days are gone.
Instead, asynchronous solutions such as Loom or Slack Clips are the new up-and-coming solutions. These tools allow you to record short video messages, including screenshares, and send them to your colleagues or clients via simple links. The recipient can then watch your video in real-time or sped-up, or simply skim the automatic transcription for the most salient parts. They can also respond with comments or a video of their own.
This preserves all the advantages of videoconferencing - such as being able to demonstrate something on screen - but cuts back on wasted time.
Customers now expect businesses to be reachable in a multitude of ways. Via voice and video calls. Via messaging apps like WhatsApp or Signal. Via email and ticket systems. And even via live chat and social media.
Catering to these diverse communication preferences is a surefire path towards customer satisfaction. The best way to do so? Integrate them into your website.
Many cloud communication platforms provide native plugins. Otherwise, there’s a huge diversity of WordPress plugins for any communication channel from voice calls to live chat.
By harnessing cloud communications and AI, switching to asynchronous video conferencing, and providing multi-channel communication via your website - you can stay on top of the most crucial 2023 business communication trends.
Integrating them into your existing systems will take some time and effort. But ultimately it’s well worth it. You’ll be able to level up your communications, boost customer satisfaction, and cut back on lost time.
by Web Desk via Digital Information World
Yet business communications are constantly changing. Every year, there are new developments businesses need to adopt to stay competitive.
Here are four major trends to integrate in your business communications to help you stay ahead of the curve.
Harnessing Cloud Communications
To start with, you should consider moving your communications to the cloud if you haven’t already done so.Illustration: Macrovector/Freepik
Centralized, universally accessible, and secure, cloud-based communications are the new gold standard. Not only do they allow your team to keep up with your business calls, emails, chats, and messages wherever they are. They also provide high-level cybersecurity protection for all your important customer data.
Plus, cloud-based communications are available for all shapes and sizes of companies, no matter if you need a corporate-grade omnichannel platform or a virtual small business phone service.
Leveraging AI
Next up, think about leveraging AI for your business. Since late 2022, generative AIs like ChatGPT and Bard have been making headlines in the tech sector.But many business communication tools already integrate solid AI functionalities to facilitate exchanges and routine tasks.
Automatic transcription of calls and voice messages. Chatbots. Automatic call routing via voice recognition. Instant sentiment analysis to help agents navigate customer conversations.
All these tools can help streamline your processes and make your business communications more efficient.
Switching to Asynchronous Videoconferencing
Next up, there is a major trend towards asynchronous meetings.How often did you sit in Zoom meetings bemoaning the fact that this could have been an email, and lamenting the time you were losing? Those days are gone.
Instead, asynchronous solutions such as Loom or Slack Clips are the new up-and-coming solutions. These tools allow you to record short video messages, including screenshares, and send them to your colleagues or clients via simple links. The recipient can then watch your video in real-time or sped-up, or simply skim the automatic transcription for the most salient parts. They can also respond with comments or a video of their own.
This preserves all the advantages of videoconferencing - such as being able to demonstrate something on screen - but cuts back on wasted time.
Turning Websites Into Communication Hubs
Finally, one major 2023 business communication trend is integrating various communication channels into your website. In fact, it’s the new standard.Customers now expect businesses to be reachable in a multitude of ways. Via voice and video calls. Via messaging apps like WhatsApp or Signal. Via email and ticket systems. And even via live chat and social media.
Catering to these diverse communication preferences is a surefire path towards customer satisfaction. The best way to do so? Integrate them into your website.
Many cloud communication platforms provide native plugins. Otherwise, there’s a huge diversity of WordPress plugins for any communication channel from voice calls to live chat.
Final Thoughts
Keeping your business communications up to scratch is a never-ending process. It’s crucial to vet your existing workflows and tools and to update them where necessary.By harnessing cloud communications and AI, switching to asynchronous video conferencing, and providing multi-channel communication via your website - you can stay on top of the most crucial 2023 business communication trends.
Integrating them into your existing systems will take some time and effort. But ultimately it’s well worth it. You’ll be able to level up your communications, boost customer satisfaction, and cut back on lost time.
by Web Desk via Digital Information World
Amazon’s New Health Service Might be Violating Your Privacy
The ecommerce juggernaut, Amazon, has been expanding its business affairs dramatically these past few years, with the corporation already branching out into streaming with Prime as well as various other concerns. One of the latest forays being made by this company is into the field of healthcare.
Named Amazon Clinic, the healthcare service offers low cost doctor’s appointments that can help users get prescriptions for a variety of illnesses ranging from Covid-19 to infections of any kind. Prices for appointments are as low as $30. Hence, many patients are flocking to the service because of the fact that this is the sort of thing that could potentially end up making healthcare more affordable to them.
With all of that having been said and now out of the way, it is important to note that using this service could result in massive privacy violations for consumers. That is actually to be expected from a company like Amazon, but the extent of the privacy violations are shocking nonetheless.
Most patients are protected under HIPAA which legally compels doctors to protect your medical information and only share it with those who have the legal authority to request it and have procured a warrant beforehand.
In spite of the fact that this is the case, Amazon Clinic has a completely different legal form that actively mentions how HIPAA will not apply. Instead, Amazon will have carte blanche over any and all data that it collects with Amazon Clinic. This data will likely be used for advertising purposes, but the lack of HIPAA protection does not bode well for users of the service with all things having been considered and taken into account.
Amazon is essentially asking you to voluntarily waive your right to doctor patient confidentiality, and the company is justifying this by saying that Amazon Clinics is a third party software. However, many are criticizing this legal form and the monetization of sensitive data pertaining to health conditions and the like. The corporation will need to prove that it can be trusted with this data before users will feel comfortable sharing it.
H/T: WP
Read next: Google And Instagram In The Spotlight As New Reports Speak Of Rise In Online Child Exploitation Rates
by Zia Muhammad via Digital Information World
Named Amazon Clinic, the healthcare service offers low cost doctor’s appointments that can help users get prescriptions for a variety of illnesses ranging from Covid-19 to infections of any kind. Prices for appointments are as low as $30. Hence, many patients are flocking to the service because of the fact that this is the sort of thing that could potentially end up making healthcare more affordable to them.
With all of that having been said and now out of the way, it is important to note that using this service could result in massive privacy violations for consumers. That is actually to be expected from a company like Amazon, but the extent of the privacy violations are shocking nonetheless.
Most patients are protected under HIPAA which legally compels doctors to protect your medical information and only share it with those who have the legal authority to request it and have procured a warrant beforehand.
In spite of the fact that this is the case, Amazon Clinic has a completely different legal form that actively mentions how HIPAA will not apply. Instead, Amazon will have carte blanche over any and all data that it collects with Amazon Clinic. This data will likely be used for advertising purposes, but the lack of HIPAA protection does not bode well for users of the service with all things having been considered and taken into account.
Amazon is essentially asking you to voluntarily waive your right to doctor patient confidentiality, and the company is justifying this by saying that Amazon Clinics is a third party software. However, many are criticizing this legal form and the monetization of sensitive data pertaining to health conditions and the like. The corporation will need to prove that it can be trusted with this data before users will feel comfortable sharing it.
H/T: WP
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by Zia Muhammad via Digital Information World
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