Ask the UXperts: How to craft language for better experiences — with Kah Chan

UX writing is a topic that seems to be raising its head with ever increasing frequency in our community, so you can imagine how excited I was when I showed up at UXNZ earlier this month and had the pleasure of listening to Kah Chan talk on that very subject!

Kah’s talk was one of my favourites from the conference and I took advantage of the fortuitous situation by hitting him up to spend some time in our Slack channel so that we can all benefit from his wisdom.

It’s also the first time in my many years of organising these sessions that I’ve not had to negotiate time zones!

So… UX writing. As designers, the way we use our words can have a profound effect on our users. Used thoughtfully, words can create feelings of trustworthiness, integrity and joy – so choose them with care. Kah is a font of knowledge when it comes to making smart choices with words. Don’t miss this opportunity to pick his brain.

The Details

• Where: Our dedicated ‘Ask the UXperts’ Slack channel (You’ll need to request an invitation if you haven’t yet joined our Slack channel)
• When: 2pm Wednesday 15 Nov PDT or 9am Thursday 16 Nov AEST (or find out what time that is for you)

Meet Kah Chan

Kah Chan is the Head of Product Design at Flick Electric Co., which is really just a fancy title for the only designer in the house (way back when).

Since joining Flick, he has worked on everything from designing tools to empower the Flick customer to helping out on the digital ads. As Flick has grown, he spends an equal amount of time on new products, annoying the development team, and drinking coffee.

How to Ask Your Questions

If you can’t make the live session but have questions, we’d love to collect them ahead of time and we’ll ask Kah on your behalf. You can ask them in the comments below. We’ll publish the responses (along with the full transcript) in the days following the session.

How does Ask the UXperts work?

These sessions run for approximately an hour and best of all, they don’t cost a cent. We use a dedicated public Slack channel. That means that there is no audio or video, but a full transcript will be posted up on here in the days following the session.

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by Sarah Hawk via UX Mastery