ACSI E-Business Report 2019-2020: Consumer Satisfaction with Social Media Falls 2.8 Percent

Visits to general news sites as well as the usage of social media platforms have skyrocketed due to the coronavirus pandemic. However, according to the ACSI (American Customer Satisfaction Index) E-Business Report 2019-2020 indicates that consumer satisfaction in three e-business categories...

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by Arooj Ahmed via Digital Information World