Apple Claims it Has 99% User Satisfaction, But Is This Even Possible?

Apple has a reputation for being one of the most beloved companies in terms of how its customers tend to perceive it. A few months ago, PerfectRec revealed that 80% of the people that bought the iPhone 13 rated it a full five stars out of five. In spite of the fact that this is the case, Apple claims that its user satisfaction rate is even higher.

The tech juggernaut asserts that it has enjoyed a 99% satisfaction rate among its customers for the past seven years. With all of that having been said and now out of the way, it is important to note that many consider this to be statistically impossible. One thing that bears mentioning is that Apple uses this statement in earnings calls, and it frequently cites a third party firm called 451 Research to make the claims seem more believable than might have been the case otherwise.

However, according to the folks at PerfectRec, such a high rating simply wouldn’t be possible because of the fact that this is the sort of thing that could potentially end up going against traditional survey methods. Even if every single Apple user in the world was perfectly happy with their product, there is always the chance for human error. Survey respondents might misunderstand the question, select the wrong option or do a number of other things that would skew the results.

It is quite telling that Apple’s claims have not been verified by any other independent surveyor. This seems to suggest that 451 Research is using a highly specialized sample of consumers for its own findings. These might include tech enthusiasts and the like, so while the claims are not entirely false, they are certainly made bolder than they need to be in order to make Apple seem more successful.

Apple has not responded to any requests for comment. It will be interesting to see how this impacts the company’s earnings calls in the future, since the 99% figure has been called into question time and time again and using it repeatedly might ruin Apple’s reputation as a trustworthy corporation.

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by Zia Muhammad via Digital Information World

Snap, Chat, Discover: Bing Chat's Visual Search Wonderland!

Do you know what we humans crave in our lives? A best friend to whom we can open our hearts and share anything without judgment. What if you can find your best friend in AI? Yes, you heard it right; you can now have a best buddy in the form of AI.

Prepare to have your head blown because Bing Chat has just gotten a lot cooler! You may now submit photographs and ask the AI search engine queries based on those images. You read it correctly: Bing Chat now offers visual search on both desktop and mobile. Microsoft Bing couldn't wait to share the exciting news on its blog.

So, what's all the fuss about visual search? Consider the following scenario: you notice something intriguing but have yet to learn what it is. Take a snap photo, publish it to Bing Chat, and presto! The AI magic works, conjuring up answers and details about your unusual discovery. It's like having your own magical encyclopedia in your pocket.

But hold your horses; don't believe all those AI search features tell you. They can be entertaining and adventurous, but they also have a propensity to "hallucinate" occasionally. It's like asking a nefarious genie for three wishes: you could receive what you want, but not in the way you imagined.

In case you're wondering, this new feature isn't something that sprang out of nowhere. Bing Search introduced visual search in 2018, while Google has its version called Google Lens. The tech titans are racing to provide us the best AI tricks, and we're all on board!

Let's have a peek at how this discussion truly appears. Picture this: you open Bing Chat, and there it is – a cute small spot where you may ask questions, get answers, and even share images! It's like conversing with a super-intelligent friend who knows everything about everything. Simply hit the upload button, select a photo from your collection, or capture one on the spot, and watch the AI magic happen.

If you want to delve further into the visual realm, Bing Chat allows you to ask further questions regarding the photos you see. It's almost as if you're conversing with your search results: "Hey, Bing Chat, what's the story behind this majestic mountain?" "Tell me all about these adorable kittens, Bing Chat!" It's a treasure trove of knowledge at your fingertips.

Of course, Bing Chat didn't suddenly wake up to become visual one day. They've been working behind the scenes for over a month, testing and fine-tuning this functionality. It's like a chef making a delectable dish; they want to ensure everything is absolutely right before delivering it.

So there you have it - Bing Chat is your new best friend for all things visual. Snap, communicate and explore the world's treasures with a dash of AI magic. Remember that a picture is worth a thousand words but worth much more with Bing Chat's visual search! Prepare for a pleasant excursion, and who knows, you could just find some hidden jewels along the way!

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by Rubah Usman via Digital Information World

Cyberterrorism Outweighs Nuclear War as Top Concern for Americans, Gallup Survey Reveals

A recent Gallup survey on international affairs indicates that many Americans view cyberterrorism as the primary threat to the United States. According to the survey conducted by the Atlas VPN team, a startling 85% of participants recognized cyberterrorism as a "critical threat," beating every other worry.

The findings were derived from telephone surveys taken between February 1 and 23, 2023. The survey involved a diverse group of 1,008 individuals aged eighteen and above, residing across all 50 states of the United States and the District of Columbia. The statistical margin of error, calculated at a 95% confidence level, is ±4 percentage points.

Interestingly, the perception of cyberterrorism as a critical threat was consistent regardless of their political beliefs. Both Democrats and Republicans expressed concern at a rate of 86%, while 79% of Independents shared similar apprehensions.

Mohamad Younis from Gallup highlighted that since 2021, cyberterrorism has consistently been regarded as the greatest risk to U.S. security interests. This shift in focus comes after a decade where concerns about global terrorist attacks and the creation of nuclear weapons by Iran and North Korea dominated public discourse.

The Department of Defense also expresses concerns regarding the issue of cyberterrorism. In a study published in 2022, the department emphasized the notable risks associated with state actors such as China and Russia and autonomous criminal entities.

Mieke Eoyang, the deputy assistant Secretary of Defense for Cyber Policy, gave a few remarks on the changing environment. He highlighted that the functionalities previously limited to government entities can now be acquired through illicit means on the dark web. This shift can be attributed to the rise of non-state actors in the criminal cyber marketplace.

The survey also unleashed nearly equal levels of concern regarding the development of nuclear weapons by North Korea and Iran. Iran's nuclear weapons program was considered a critical threat by 74% of respondents. On the other hand, worries regarding North Korea's nuclear abilities stood slightly lower. However, the amount of feedback received this year dropped approximately 10% below prior record highs.

The poll revealed significant changes in public sentiment about China's military strength, immigration, and climate shift. Republicans showed a higher tendency to view China and immigration as significant risks. In comparison, Democrats expressed greater apprehension toward climate change.

Immigration and climate change were the two issues where political parties differed the most noticeably. A striking 84% of Republicans considered immigration a critical threat, whereas this view was shared by only 20% of Democrats. In contrast, climate change was seen as a significant concern by 85% of Democrats but just by 21% of Republicans.

Despite these differences, both parties recognize the importance of cybersecurity. Lawmakers from both sides have actively engaged in and valued efforts to enhance the nation's cybersecurity capabilities.

In March 2023, Senators Jacky Rosen (D-Nev.) and Marsha Blackburn (R-Tenn.) introduced bipartisan legislation. It aimed at strengthening the cyber personnel of the United States and improving the government's capacity to deal with cyber dangers.

The proposed bill seeks to create experimental initiatives within the Department of Defense and the Department of Homeland Security. The bill strives to enlist capable civilian cybersecurity experts to serve in a supplementary role. This initiative aims to guarantee that the government has the essential cyber knowledge and skills to counter and stop malicious cyber activities adeptly.

Senator Rosen highlighted the significance of this bill, underscoring the notion that it would allow the U.S. government to leverage the available cybersecurity expertise present in the private sector. This, in turn, would assist in proactively preventing cyberattacks and rapidly responding to them when they occur.

Over the past year, legislators have presented and effectively enacted numerous bipartisan bills that tackle issues related to cybersecurity. These bills predominantly focus on protecting vital facilities like the healthcare and energy industries.

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by Syeda Maleeka Zehra via Digital Information World

AI Will Drastically Wipe Out Most Outsourced Coding Jobs In A Year Or Two, Top Tech Expert Claims

The world of AI may be serving more woes than what the tech sector had originally anticipated, a leading expert in the AI domain has confirmed today.

This includes countries like India where careers for coding jobs are expected to be wiped out by next year or the year after that. And with dramatic statements like this taking place at an all-time high, you’ve really got to wonder what it is that AI cannot do.

Today, India’s tech sector is booming and we’re seeing so many young and successful citizens make it big through outsourcing. Moreover, when you look at a nation like France, you’d always think twice before firing a developer.

The news comes from tech expert and CEO for Stability AI who mentioned during a meeting with analysts how there were certainly better rules in place for employee protection in the West than in Asia.

The news as published by CNBC today is concerning because India has close to 5 million coding jobs where workers are outsourced by huge firms to carry out their day-to-day tasks.

But seeing such bold claims being mentioned about the world of AI can really make you wonder what is next.

Mostaque owns the huge firm that made history for its tool that can take text and convert that into art that’s created using AI technology. The tool is called Stable Diffusion and it really did make heads turn when it was unveiled as it cited trouble for programmers and their respective jobs in the next few years.

The CEO was certainly called out for his bold predictions but he clarified how he was only making a reference to those who worked as traditional coders. Today, so many top tech jobs are in danger of getting replaced through this technology too. And we’re hearing that for so long, probably ever since AI was launched with a bang.

However, not a lot of other tech experts hold the same opinion as Emad Mostaque. The CEO for GitHub explained during an interview in 2022 how AI technology may assist developers to churn out better results and assist in making their activities more productive.

The thought of having assistants that are powered by AI is just so much more intriguing than going through manual labor related to book reading.

In addition to that, those individuals having AI skills tend to be in the lead in terms of putting out new focus regarding talent in this domain. Do you agree?

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by Dr. Hura Anwar via Digital Information World

Businesses Are Making an Average $33 Million Digital Investment Over Next Year

The economic woes that are gripping the world do not seem like they will be going away anytime soon, but in spite of the fact that this is the case, businesses appear to be undeterred when it comes to digital investment. The tech industry was recently rocked by massive layoffs that left tens of thousands of tech workers without a job, yet this has not stopped businesses around the world from investing into digital assets as and when possible.

Around 600 heads of IT departments were surveyed by Couchbase in order to understand what their thoughts are on the matter at hand. With all of that having been said and now out of the way, it is important to note that they are each planning to invest $33 million on average over the next 12 months or so. 78% of the people that responded to this survey stated that they have been forced to reprioritize their investments due to the events of the past three years.

54% claimed that most of these priority adjustments were a direct reaction to how things were going in markets around the world. Customer preferences are influencing these changes to no end, and marketers are trying to streamline things by basing decisions around how their preferences are evolving.

As new tech emerges, business feel the pressure to hop on the bandwagon because of the fact that this is the sort of thing that could potentially end up preventing them from getting left behind. Oftentimes, businesses are not fully aware of the consequences of adopting various forms of tech.

The rise of Large Language Models is bound to be an enormous influence on the type of digital investments businesses make. It seems like a much more robust trend than Web3, which was previously being hailed as the way of the future. It will be interesting to see what the aftermath of these investments look like, since they could pave the way for a completely different world of tomorrow. Customers are coming to expect tech fueled performance from businesses which may further exacerbate the trend in the future.

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by Zia Muhammad via Digital Information World

This New Report Reveals the World’s Divided Opinions on AI

AI is likely going to be the single biggest tech trend in recent memory, but in spite of the fact that this is the case, different countries tend to have their own views on whether it is a positive force or a risk. The Lloyd’s Register Foundation revealed how 121 countries feel about the matter at hand, and it seems like East Asia tends to view AI more favorably than might have been the case otherwise.

The way the research worked is that countries received points based on how they perceived AI with all things having been considered and taken into account. A score of lower than 1 point meant that the outlook was mostly negative, whereas anything higher than a 1 indicated that the country in question was actually rather hopeful about what AI can do for them.

On average, East Asian countries received a ratio of approximately 4.4. Coming in second was Northern and Western Europe with a ratio of 1.8, followed by Australia and New Zealand with 1.7. Eastern Europe and Southern Europe rounded off the top five list with 1.4 and 1.3 apiece.

On the other end of the spectrum, Africa turned out to be the most pessimistic region of all in terms of AI. Eastern Africa occupied the very bottom of this list with a ratio of 0.4, indicating that most of the people living there feel like AI will do more harm than good. Southern Africa did not fare much better with a ratio of 0.6, with North and Central/Western Africa receiving ratios of 0.7 and 0.8 each.

With all of that having been said and now out of the way, it is important to note that these are not the only regions whose ratios were lower than 1. South Asia and Latin America, which also includes the Caribbeans, had ratios of 0.9 each, thereby showing that AI outlook remains pessimistic in the less developed parts of the world.

There are a bunch of factors that might be influencing people’s perceptions in this regard. Having access to the internet obviously had an impact, with 44% of internet users saying that AI will be positive as compared to just 28% of people that don’t have internet access who said the same.

Religious affiliation also had a surprisingly significant affect on the findings. 48% of people that did not think religion was important said that AI will be a good thing for the world, versus 32% of religious individuals that agreed.

AI has the potential to completely and irrevocably alter the fabric of our society. Hence, its outlook is contingent on whether or not people want to maintain the status quo.

H/T: Lloyd’s Register Foundation / Visualcapitalist

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by Zia Muhammad via Digital Information World

The Future Outlook for Mobile Apps and Changes in Revenue Trends

The sky is the limit for the future of mobile apps market, as data predicts $189 billion in installs and $186 billion in revenue generation by the end of 2027. The incredible heights that mobile banking apps will reach in the future show the astounding potential for the banking industry. But more surprising is the entrance of a new giant player as Brazil takes over the United States and China in market size.

The yearly increase in growth for user spending is around 8.4% compounded. The unprecedented growth in user spending is likely to profit 50% in the generation of revenue in comparison to 2022, as it only had a total $124 billion revenue inflow.

App Store and Google Play are the 2 major players in the leap of growth for the mobile banking app sector. However, the App Store is expected to lead in the wave of economic trajectory revolution due to its comprehensive ecosystem of usage and user base, making it the true force behind the formation of the banking app empire. The key for the App Store to exert its dominance and reach unparalleled heights is to stay on the path to satisfy the customers' trends, enhance users' experiences, and develop pleasant and ingenious apps that function positively for the customers.

In recent years, mobile games have led the path for the most revenue generation. However, the categories related to entertainment media recently, particularly videos and photos, have taken over as the trend is shifted towards itself, surpassing mobile games in the race for more significant revenue. There are also reports of a decline in revenue generation by mobile games, from 58% in 2022 to 47% in 2027. This shows a major change in customer preference as now people prefer the source of entertainment through photos and videos rather than mobile games.

The most prominent reason why the trends of mobile games, being the public preference, shifted towards videos and photos is due to the impact of massively famous social media apps like TikTok. The format of TikTok, which is short videos in the form of reels, has put a spell on people being more and more engaged in viewing videos than any other source of entertainment.

In the coming years, Brazil will likely replace US and China regarding the market size. Additionally, Pakistan will climb to 8th by 2027, showing its dominance, potential, and influence in market sizeability. But for China, the news isn’t that good as it will fall to 8th place from its current position at 5th place in terms of having the most installs in the global market.

Mega App enterprises and other social media platform owners must keep an open eye on the shifting trends that will be happening in the following years so they can be ready with practical strategies to implement them right away and maximize their revenue.

H/T: Sensor Tower

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by Ahmed Naeem via Digital Information World