When you take your laptop for repair, you must safeguard your data first. According to researchers in Canada, only a few tech repairs have privacy policies that keep your data safe while repairing your gadget. The study was conducted on 12 rigged devices that people left to repair an audio issue. After logging onto these devices, it was revealed that there was a huge privacy violation on these devices by technicians. These privacy violations included snooping on personal data, copying the data to another device, and even trying to erase their digital tracks by removing the evidence like they weren't even trying to violate the privacy concerns in the first place.
The email and gaming accounts, browser histories, important documents, revealing photos of men and women, and cryptocurrency wallets of six devices were shared with about a dozen national, regional and local service providers. About half of windows 10 was configured to appear that half of the devices were owned by half and another half by women. The researcher said that he was shocked by this news. The revealing photos were copied to an external device and one of the technicians copied a password-containing file.
This research also surveyed 112 people who said that they never repair their broken devices due to privacy concerns. But still, the overprotection of devices and the fear of losing important data drive people to repair shops. But this results in stolen data which is used for negative factors. It is important to work on privacy-related concerns of people who visit technicians frequently because, without these technicians, the devices cannot be repaired.
The electronic repair industry is widely spread throughout the world, and it has various economical and environmental advantages. But if the privacy violations keep happening, there is a chance that no one will go to the repair shops. The researchers are investigating more on the causes and effects of this problem so they can keep people safe from the horrors of getting to know about their leaked data. The research includes many OS developers, device manufacturers, repair service providers, and regulatory bodies who are taking action against these violations. People want their private data to remain safe when they are repairing one of their devices. We cannot stop this altogether, but if authorities work consistently there's a chance that the privacy of customers can be made a top priority in repair shops.
Read next: New Report Proves Apple’s Phone Usage Data For Some Apps Is Not Anonymous
by Arooj Ahmed via Digital Information World
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