Over 850 occupations and 2,100 employees from 47 nations were examined as part of a thorough examination by McKinsey, accounting for more than 80% of the world's workforce. The updated economic effect estimate is a significant improvement over their first projections from 2017, demonstrating the wide range of possible applications for GenAI products among both large and small firms.
While concerns about job losses due to automation arise, McKinsey's report offers a more nuanced perspective. Alex Sukharevsky, senior partner and global leader of QuantumBlack, McKinsey's in-house AI division and report co-author, highlights that GenAI has the potential to enhance job performance significantly, enabling tasks to be completed faster and with greater precision. Sukharevsky explains that instead of focusing on job replacement, GenAI empowers employees to be more productive and creative.
Although GenAI has captured the public's attention and imagination, McKinsey emphasises that other AI applications and technologies will also have a significant impact on how the world economy is reshaped. Differentiating generative AI from general AI, robotics, and automation technologies is essential. While other AI technologies find their strengths in physical jobs like manufacturing, construction, engineering, transportation, mining, and search and rescue, GenAI and large language models (LLMs) are particularly well suited for white-collar, knowledge-worker positions and duties.
According to the McKinsey analysis, GenAI is anticipated to have a major positive impact in four important areas: customer operations, marketing and sales, software engineering, and research and development (R&D). In North America, computers, including AI, now handle around half of all customer interactions in customer operations, and GenAI has the potential to further cut down on human-serviced interactions by up to 50%.
GenAI-generated personalized and intelligent content might boost productivity in marketing and sales by 5–15% and 3–5%, respectively. GenAI is expected to boost productivity in software engineering by 20–45% by speeding up code creation, correction, and system design. GenAI can optimise designs in R&D, resulting in lower production and transport costs.
McKinsey's research pointed that, GenAI has the potential to revolutionize sectors by acting as a catalyst for new technologies and unleashing people' creative potential. The paper imagines a time of invention and creativity in which workers become creators and use AI technologies to improve their skills.
It's important to note that although some of the data for the study's analysis and collection was done by AI, human authors wrote the full research on the economic effect of AI.
As we advance, professionals from all industries continue to be motivated by the economic potential of GenAI. The annual injection of trillions of dollars into the world economy is expected to change sectors and produce new jobs and activities. Even while certain positions may change, this ground-breaking technology has the potential to unleash previously unheard-of levels of creativity and productivity, promoting a future where human intellect and AI will collaborate to drive economic development and innovation.
The emergence of GenAI has placed the global economy on the edge of a dynamic new era, one that will present opportunities that will have a lasting impact on our planet.
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by Arooj Ahmed via Digital Information World
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