Tuesday, September 19, 2023

Revealing a Deeper Connection with AI by Google's Bard Chatbot Revolution

Remember the time when you and your siblings used to help with each other's assignments or regular homework? Nostalgic right? Bard is somewhat your homework partner, like your siblings. In the ever-evolving realm of artificial intelligence, Google is taking a giant leap forward with its Bard chatbot, a formidable rival to ChatGPT. With a host of new features and capabilities, Bard is set to redefine the way we interact with AI. Join us on this journey as we explore the latest enhancements, including the ability to double-check answers, collaborate seamlessly, and integrate with Google's suite of apps and services.

Bard's buzz started with the announcement of its new extensions, a feature that links Bard with Google's network of apps and services. This integration includes Gmail, Docs, Drive, Maps, YouTube, Google Flights, and hotels, among other Google services. It's worth mentioning, however, that these extensions are now only accessible in English, focusing on providing a safe and trustworthy user experience.

Jack Krawczyk, product lead for Bard, emphasizes the importance of trust, transparency, choice, and control in Bard's development. Google has taken a cautious approach, ensuring that users have the final say in granting Bard permission to interact with Gmail, Drive, and Docs. Users can revoke these permissions at any time, putting them firmly in control of their data.

Notably, Google is committed to preserving consumer confidence by disclosing how data is used. While personal data from Gmail, Google Drive, or Docs can be accessed on a per-prompt basis, it will not be used for reinforcement learning. Furthermore, Google promises users that no human reviewers will have access to the emails with which Bard interacts. This privacy-first strategy is consistent with Google's philosophy that trust is the core of their user connection.

For instance, when users opt to use Gmail with Bard, it doesn't grant Bard full access to their entire inbox. Instead, Bard can be directed to find specific information in the inbox on a case-by-case basis. This approach, similar to Google's spam filtering, ensures that user privacy is respected while still enabling AI assistance.

Bard can help users in a variety of ways once the extensions are connected. Users, for example, can ask Bard to read key emails and provide summaries. However, there are some restrictions, especially when it comes to detecting specific content that is not expressly addressed in emails. Despite these constraints, Bard's extensions bring up exciting opportunities for seamless integration with Google's products.

Moreover, Bard's extensions can work together to provide a holistic experience. For example, if users are planning a trip with friends, Bard can extract relevant information from Gmail threads to find the best travel dates. It can then fetch real-time flight and hotel information, offer directions via Google Maps, and even suggest YouTube videos highlighting activities at the destination. While extensions like YouTube, Flights, Hotels, and Maps are automatically enabled, users have the option to opt out.

Google's mission goes beyond its own apps and services. The business intends to support third-party services using the same extensions paradigm in the future, but initially, it wants to fine-tune the feature using its own products.

Another notable addition to Bard is the "Google it" button, which allows users to double-check the answers provided by Bard. When users tap the "G" icon, every sentence generated by Bard is cross-referenced with Google Search to ensure that the information is correct. If Google Search returns relevant results, users can investigate more by clicking on highlighted phrases. If Bard is unsure, it will highlight the statement in orange to indicate possible inaccuracies. This characteristic is critical for establishing confidence in language models since it allows consumers to discriminate between reliable information and AI-generated material.

Krawczyk emphasizes Google's commitment to transparency, even when mistakes occur. User feedback is invaluable in helping Bard improve and refine its responses. By acknowledging when it is uncertain or incorrect, Bard can continue evolving into a more reliable and trustworthy AI companion.

Bard now allows users to participate in shared chats, which encourages collaboration. When someone shares a Bard chat via a public link, others can join the conversation and ask more questions about the same subject. This feature encourages collaboration and creative exploration by allowing users to build on existing conversations to produce new ideas.

To make Bard's features accessible to a wider audience, Google is expanding its support for over 40 new languages. This expansion includes the ability to upload images using Google Lens, receive Search images in responses, and modify Bard's responses, enhancing the global reach of Bard's capabilities.

Finally, Google's Bard chatbot is more than just an AI tool; it demonstrates the company's commitment to openness, trust, and user empowerment. Bard is ready to alter human interactions with AI with its creative extensions, "Google it" feature, and collaborative features. Users can look forward to a more connected and informed future with AI by their side as Bard evolves and expands its language support.





Read next: TikTok's Transparency Triumph as the New Tools and Tech to Label AI Content
by Rubah Usman via Digital Information World

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