AI in the Workplace: Majority of Workers Avoid Paying for Tools, Survey Shows

According to a new survey by Tech Brew, most of the office workers do not pay for AI tools for their work. AI is getting quite common in workplaces and many office workers have started using it during their work too, but the results of the survey suggest that most of the office workers are not spending anything on AI.

Out of 878 people who were surveyed, 78% of them said that they do not pay anything for AI tools, while only 16% spend $1-$20 on AI tools every month. Only 5% of respondents said that they have allocated more than $20 every month for the AI tools that they use.

The survey also found that more than half of the respondents use AI at work, whether it's provided by their company or they use on their own. 23% of them use customized AI tools, 30% of them use third party AI tools and 38% of the respondents reported using AI tools on their own while working.

The people who are more likely to pay for AI tools are business owners(43%) and freelancers(31%) and they are the ones that pay for AI independently. Most of the other workers have their companies for any AI tools they use during their work. When the respondents were asked why they are not using paid AI tools, most of them said that cost was a problem. Sometimes, companies cannot handle the extra expense of paying for AI tools and other times, the workers do not have the capacity to pay on their own.

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69% of the respondents said that they always use AI at work, followed by 32% who use them often and 26% who use AI tools only sometimes. 13% of the respondents said that they use AI rarely while 18% said that they have never used AI tools for work. There was an age factor when it came to using AI at work. Workers between the ages of 18-24 are more likely to use AI Tools than people of older ages. People with ages more than 44 are more likely to not use AI Tools at work at all. Gen-Z said that AI helps them sound professional at work and guides them and how to make emails and rewrite things to sound professional.

Respondents from marketing and advertising reported using AI persuasively, with 90% saying that they use AI tools sometimes. 78% of the respondents from technology and computer industry also reported using AI for work, with Microsoft CoPilot, ChatGPT, Perplexity and Adobe being the most used AI tools.

Image: DIW-Aigen

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by Arooj Ahmed via Digital Information World